Right of Withdrawal
What is Right of Withdrawal?
If you're in the European Union, Norway, Iceland or Liechtenstein, you may have the legal right to withdraw from your online purchase within 14 days of receiving your order - no reason needed.
Choose to exercise this right within that window and you can return eligible items for a refund, in line with applicable consumer protection laws. Some products may be excluded where the law allows.
To get started, click the button below and submit your request through our withdrawal portal within 14 days of receiving your order. Once we've received it, we'll send you everything you need to return your items.
Prefer to do it the old-fashioned way? You can also use the standard EU Model Withdrawal Form below and email it to us at info@jaki.co.uk.
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02011L0083-20220528